Sending Kits

All new orders include the cost of the sending kits. We usually send these within about a week of receiving your order and they will include the return address. This may be longer over the holidays. Joanna, who sends our kits, is a mummy to a young baby and creates them in batches as often as she can. If you’d prefer not to wait for a kit, please let us know and we will give you the address, there are instructions here (click) for sending without a kit

Don’t send it all in case it’s lost in the post or we need you to send more!

Please scroll to the bottom of the page for posting/return in person instructions. You can order directly through a funeral home or crematorium and they can make all the arrangements for you and send in your loved one’s hair or ashes.

Breastmilk Jewellery

  • We can use milk that’s been frozen any length of time (even 10 years+)
  • Store an ounce (30ml) of milk in your freezer until your kit arrives
  • Please send around 15ml (1/2oz) and keep the rest in your freezer
  • Nikki suffered chronic low supply following breast surgery and knows 15ml might sound daunting but please get in touch to discuss your options. If you’re worrying your supply is going down then express and freeze as much as you can straight away and keep adding to it a few times a day.
  • Always retain some milk for at least a year after you receive your jewellery
  • We do not return milk due to chemicals

Don’t send it all in case it’s lost in the post or we need you to send more!

Cremation Ash Jewellery

adult and pet ashes

  • We promise to return any amount that is unused
  • Quarter of a teaspoon/a large pinch in the little pot we send is plenty for most pieces (half a teaspoon for a family order and we can always request more if necessary)
  • Please do not fill the pot or it can spill when we open it
  • Ashes from two or more people and pets can be combined in a pot (if you prefer to send them separately please let us know their names so we can send a separate pot for each)
  • Tip: Watch Meg’s video above if you’re a bit nervous – you can always ask a friend for help or light a candle to honour the moment
  • Tip: Sit in the middle of a made bed so you can pick up any specks of ash that fall

Please do not order if you are unable to access your loved one’s ashes due to family wishes and sealed containers/urns. We are unable to cancel an order because an urn is sealed shut so please check first. A crematorium or funeral home may be able to help you unseal an urn and take out the ashes needed and you may be able to order directly through them

baby ashes
If you are sending in your baby’s ashes we require even less, just a tiny pinch per piece, at most a quarter of a teaspoon. See our baby memorial jewellery page here for more info and a gallery.

Don’t send it all in case it’s lost in the post or we need you to send more!

Lock of Hair and Fur Jewellery

example of the ideal amount of hair to send for lock of hair and fur keepsake jewellery from Tree of Opals
example of the ideal amount of hair to send for lock of hair jewellery
  • We promise to return any amount that is unused
  • Tie the hair/fur with a little bit of cotton to keep it together and curl it into the pot
  • Please don’t fold the hair in tinfoil, don’t use sticky tape/Post-It notes as the hair will kink or stick and be unsuitable for use
  • To check quantity, send a picture using a penny for scale on our Facebook page or by email to info.treeofopals@gmail.com
  • Hair/fur from two or more people and pets can be combined, but let us know their names in advance so we can send two or more pots (we don’t charge extra to use a little of both in one piece)
  • Tip: Sit in the middle of a made bed so you can pick up any strands of hair that fall

Children

section off a slice of hair and weave in and out then cut a few of the strands, so as not to get a bald patch. Cut near the root for short hair, or a 10cm length for long hair
section off a slice of hair and weave in and out then cut a few of the strands, so as not to get a bald patch. Cut near the root for short hair, or a 10cm length for long hair

With a comb, part the hair at the back of the head and pick up a very thin slice of hair to cut so as not to get a bald patch, this YouTube video gives a great explanation (click here). Then cut a few of the strands at the root for short hair or 10cm for long hair. You can send us some of your baby’s first curl or hair from the first haircut. If your child is having a haircut, ask the hairdresser to remove some hair as if they were doing a colour strand test (they will know what that means) instead of sending the split ends, it’s easier for us to work with if possible. The ideal length is between 2cm and 10cm (1-4″) but we can work with very short hair… please browse the galleries on all of our lock of hair pieces. If your child’s hair is white blonde, it may or may not be visible in the resin, please see this gallery of light and grey hair.

stillborn baby hair
We have instructions on our baby memorial jewellery page that help you to know what to ask for.. You can ask your midwife or the people who are caring for your baby before or after passing to gently snip some of your baby’s hair, making sure that they can take enough for you to send some for jewellery and are able to keep some back. They will often offer to do this for your memory box but it can help to remind them. 

fur

example of the ideal amount of fur to send for lock of hair and fur keepsake jewellery from Tree of Opals
example of the ideal amount of fur to send for fur memorial jewellery

 

If your companion is with the vet after being put to sleep, you can ask them to take an amount for you. Show them this page if you like, so they know you need enough to keep back and enough to send us.

horse hair
We are happy to work with mane or tail but will only need a few short strands, the finer they are the easier they are to work with. 5cm is the ideal length and remember, if it won’t fit in the pot, it won’t fit in the jewellery so you may need to send shorter or fewer strands. If possible please wipe each strand with an alcohol wipe or a little vodka on a cotton wool ball, or pop a note in with your kit to say you would prefer us to do that for you. It keeps the hair looking its best inside the resin. If your horse’s hair is white/blonde/grey, it may or may not be visible in the resin, please see this gallery of light and grey hair.

Don’t send it all in case it’s lost in the post or we need you to send more!

umbilical cord and placenta

  • We promise to return any amount that is unused
  • An orange seed size amount is plenty of cord stump for most pieces (or half a capsule of placenta powder)
  • Cord/placenta from two or more babies should be sent in different labeled pots, please let us know their names before we send the kit so we can (we don’t charge extra to use a little of both in one piece)
  • Tip: Sit in the middle of a made bed so you can pick up any specks of cord that fall
  • Tip: do not send the cord clip, use a pair of scissors to carefully cut a little off for us

stillborn baby umbilical cord cord and placenta
We have more instructions on our baby memorial jewellery page that help you to know what to ask for. It’s important that anything we work with doesn’t have formadehyde or other chemicals on it, and that cord and placenta are frozen ASAP. You can show your midwife the page and gallery or the people who are caring for your baby after they have passed away. It’s important that you please ask for this before they use chemicals because we would have to decline your order if they have which can be devastating, because drying the piece would be harmful to you. Once you have umbilical cord/placenta dried please follow the instructions above.

Don’t send it all in case it’s lost in the post or we need you to send more!

Posting Back Your Kit

  • All responsibility for sending lies with you, but we’re happy to advise
  • There is always a risk of items getting lost in the post so please only send a portion of your elements (e.g. half a lock of hair) and keep the other half
  • It is your responsibility to check your account to make sure we have received it
  • Tip: designate what you’re sending as “Jewellery Making Item” (you may struggle if you are too specific about what you’re sending!)

Within UK
UK kits will include a Royal Mail first class large letter stamp, we recommend you upgrade the postage to Special Delivery but please give us the tracking number!

International clients
International kits do not contain a stamp, you will need to cover postage your end as we cannot purchase foreign stamps. Please choose whichever service you would like to use. For customs you are sending “jewellery making items”, which is the truth, but you may struggle to find a suitable provider if you are more specific. Please do not give a value of more than one dollar etc otherwise we will decline the parcel and it will be returned to you. Your elements are extremely sentimental but not expensive! 

USA – You don’t need to spend more than around $14.25USD with USPS and if the service costs more than that feel free to contact us.

All responsibility for sending lies with our clients

Please note this page contains affiliate links meaning that if you click on a link and make a purchase we may receive a small amount of commission at no extra cost to you. I use Amazon credit to buy a few books for my children and am grateful for your support.