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January 2018 Update

New orders are estimated to take around 4-5 months or less due to our new apprentices. We are so grateful to everyone for their patience over 2017 where personal issues have slowed down the process, but we’re getting back up to speed now
Nikki & the team

The best way to get help ordering is to email the admin team on info.treeofopals@gmail.com and for existing orders please log in here at My Account to see any updates. Orders can take up to eight months.

If you’re hoping to send in your elements, have not received your kit or need help please contact us by email or Facebook where we will answer as soon as possible. For info on how long orders take and how to order have a look at the FAQ’s, if you have any concerns/questions or contact our admin team here

If you have a complaint please email Nikki directly on info@treeofopals.com

Holiday Dates 2018

Holidays
Tanzania
Nikki will be visiting gemstone mines around Tanzania at the end of February and returning in the middle of March, as part of a business/charity trip. I will be taking menstrual care items to teens on behalf of my charity, Project Kidogo. During this time our artists will continue to work on and dispatch orders and Nikki will be answering some emails in case of urgent issues. Non urgent enquiries will be dealt with by our admin staff as quickly as possible and if you don’t hear back please resend your enquiry or give us a nudge 🙂

Guild of Jewellery Designers Gold Member

guild of jewellerydesigners gold member

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