Before you contact us, you might find the answer to your question on our Frequently Asked Questions page, the Sending Elements page or on the product description. If you’re an existing client please check My Account and when you get in touch give us your order number.
LiveChat
There’s a LiveChat icon at the bottom right of your screen. If we’re not available, just leave us a message and we’ll get back to you
Telephone
You can call on +44 (0)117 329 2197 – please bear in mind Nikki works from home and has a small baby, so you will probably hear noisy children in the background, especially during afternoons, weekends and holidays! You’re still welcome to call but may find it easier to email.
Our general enquiries email address is info.treeofopals@gmail.com and shop notifications will come from info@treeofopals.com if you’re not receiving our emails then see the FAQ page on how to whitelist our email address
Contact Us on Facebook
Our Facebook page Tree of Opals is here and you can contact us any time.
Complaints
We hope you are happy with the service you receive and the jewellery we make for you. If, for any reason, you have a complaint please email Nikki directly on info@treeofopals.com
Media Enquiries
Please see our Media Enquiries page and email Nikki directly on info@treeofopals.com or call +44 (0)117 329 2197
Guild of Jewellery Designers Gold Member
