Contact Us

Before you contact us, you might find the answer to your question on our Frequently Asked Questions page, the Sending Elements page or on the product description. If you’re an existing client please check My Account and when you get in touch give us your order number.


There’s a LiveChat icon at the bottom right of your screen. If we’re not available, just leave us a message and we’ll get back to you


You can call on +44 (0)117 329 2197 – please bear in mind Nikki works from home and has a small baby, so you will probably hear noisy children in the background, especially during afternoons, weekends and holidays! You’re still welcome to call but may find it easier to email.


Our general enquiries email address is and shop notifications will come from if you’re not receiving our emails then see the FAQ page on how to whitelist our email address

Contact Us on Facebook

Our Facebook page Tree of Opals is here and you can contact us any time. 


We hope you are happy with the service you receive and the jewellery we make for you. If, for any reason, you have a complaint please email Nikki directly on

Media Enquiries

Please see our Media Enquiries page and email Nikki directly on or call +44 (0)117 329 2197

Guild of Jewellery Designers Gold Member

guild of jewellerydesigners gold member

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