Tree of Opals lead times are estimates of how long your order will take. Please scroll down to see more information about our maximum lead times and do not rely on these estimates for gifts, weddings or “needing” your jewellery sooner. We are usually able to offer Priority Order Slots given enough notice. Please get in touch with Nikki by email on info@treeofopals.com or on our Facebook Page to discuss the date requested. We are happy to help create pieces for weddings and other important occasions but they must be authorised before you order. If you don’t order the priority slot, please don’t be upset if we can’t deliver “in time”.
Collection in Person for Keepsake and Breastmilk Jewellery
We are based in Wales, you can bring in person to our studio in South Wales but by appointment only, in case we aren’t in. The address is 99 Alexandra Road, Newport, NP20 2JF
Wedding Memorial Jewellery Deadline
We are able to offer special deadlines for memorial jewellery, please get in touch before ordering a Priority Order Slot so we can guarantee the date and advise you when we need to receive by and post by. It is usually possible for us to help especially when a loved one has just passed away and your wedding is close. We offer all sorts of pieces suitable for men and women (our jewellery can be worn by anyone!) Popular choices for weddings are memorial cufflinks and our heart collection. Our engraving and hallmarking are sent off once a month but we may be able to send off your pieces for an extra charge if we have time.
Keepsake Jewellery Christmas 2025 Deadline
Cutoff for Christmas orders is Monday 17th Nov, all kits will be sent out by Weds 19th November. We will need all kits returned to us with your inclusions (breastmilk, ashes, hair etc) by Tuesday 25th Nov. We will ship all orders by Thursday 18th Dec. Please note, if you are outside the UK please contact us to see if Christmas delivery is possible before ordering as we will need to arrange for you to post to us without a kit. All orders placed before this notice was given will be shipped first (orders placed in early 2025) before we start on Christmas orders. If you order after the deadline, or do not send your kit back in time, your order cannot be guaranteed in time for Christmas.
Maximum Lead Times
Tree of Opals estimated lead times change regularly and are usually accurate but you must remember that our maximum lead times can be quite long, currently up to six months with engraving and hallmarking from receipt of both full payment and your elements (ashes/hair etc.) Whilst it’s unlikely an order will take that long, they are listed in the Terms and Conditions which you agree to twice when you order, and they cover Nikki and team for family emergencies and any personal problems that could arrive. If you are not satisfied that your order may take this long, then please do not order in the first place. On the checkout, there is a box where you must promise us you’ve read them so please do not message us to say you’re not happy waiting.
Check out our FAQ page if you have any concerns/questions or contact our admin team here