You can request some colours but it is not guaranteed; we need at least one photo of each colour, jewellery type and element and if we already have a photo we will not make another one for a mystery piece. If you have a request we will usually try our best to make it but it is not guaranteed. Does not include breastmilk jewellery – if you request this for breastmilk jewellery the order will be cancelled and refunded.
If you’re happy for us to use your ashes/hair/cord in a video you may be more likely to get the item requested but it is never guaranteed.
A mystery jewellery item is something that we make when we need more photographs of a new setting or variation, or a limited edition or prototype and will be valued at at least £60. If you include as many notes as possible with your order we will try to match it, for example, “my ring size is P and I love black” or “I have a Thomas Sabo necklace and like pinks and gold leaf” or “my mother in law likes classic jewellery and could have the same piece as me but with blues and greens”. It could be a new exclusive design!
Mystery Memorial Jewellery Sending
We will post you a sending kit, if you want to send in extras let us know in the comments so we can send the right pots in your kit.
Mystery Memorial Jewellery Engraving
Can be any combination of cremation ashes, locks of hair, umbilical cord or placenta (not breastmilk) and will be set in resin and solid sterling silver. May include a forget me not or precious metal leaf. Will not include birthstones and will not be engraved, sorry. Please note that hair and umbilical cord will burn in the flames but you will see ashes and air bubbles left by them. If you would prefer not to receive a glass piece, let us know in the comments.
What will I get?
Please note that there is no guarantee of what you will get but our aim is to please. As with every other piece we sell they are completely 100% custom made and non-refundable. The mystery memorial jewellery items are also not included in our goodwill remake policy. Because they are occasionally trials of new techniques they will sometimes be more rough and handmade than our usual work (which is, honestly, rough and handmade anyway!) so please read our terms and conditions fully to understand the flaws that are possible.
If you would prefer to DIY then check out our sister website Keepsaker Supplies.
Please check out our FAQ page before ordering