Mother’s Day 2019
Can I order for Mother’s Day 2019 Sunday, 31 March (UK)?
No, sorry. The cutoff for UK Mother’s Day orders was 30th January and both elements and payment must be received by 15th February 2019. We will send off our engraving and hallmarking on the 16th February and orders will be shipped by 8th March 2019.
Gift eVouchers and Certificates
We have electronic gift certificates (click here) that are emailed. If the email doesn’t arrive it may have been automatically deleted by your email provider, see question 8 on our FAQ page here. Let us know if you can’t find it and we will give you the code.
You can choose it to be sent on a physical gift card of recycled high-quality cardstock on the checkout. Or, you can order the jewellery and choose the physical gift voucher on the checkout, which will be sent with the kit and makes a lovely last-minute gift (the recipient can make changes to any item of equal value or pay the difference to upgrade).
Holiday Dates 2019
Tanzania March 2019
I’m off to Tanzania again on 11th March – 25th March 2019 for my charity Project Kidogo and I’ll need a few days to recover afterwards. I’m visiting an area high in malaria so there’s a chance I can fall ill after returning as well. Whilst I’m away my husband will be looking after incoming parcels and marking orders as “elements received” so you can still check we’ve received them. Nadine and Andrea will still be working on orders ready for me to finish when I return.
Weddings and Jewellery Deadline
We are able to offer special deadlines for memorial jewellery, please get in touch.
Check out our FAQ page if you have any concerns/questions or contact our admin team here